Shipping policy

5. Shipping and Delivery of the Products

5.1 Purchased products shall be delivered to the address indicated by you in the order.

5.2. In case of payment by bank transfer, deliveries shall be sent once the transfer has been received in cleared funds by the Vendor.

5.3. For each order, the Vendor shall invoice the purchased products by email or by post to you, pursuant to the applicable laws and regulations. The invoice will be based upon the information provided by you at the time of the order. No alterations to the invoice are possible after the invoice has been issued.

5.4. Delivery charges shall be borne by you and are indicated separately on the order form and invoice, unless otherwise provided.

5.5 Orders shipped outside of the European Union may be subject to import duties. The method of payment of these duties will be regulated in the order confirmation.

5.6. The purchased product shall be delivered by a courier service selected by the Vendor (hereinafter, “Courier”); the purchased products will be delivered with unloading service on the roadside in accessible places, on working days (therefore excluding Saturdays, Sundays and local or national holidays).

5.7. At the time of delivery of the purchased products by the Courier, you (or a nominated representative) are required to verify:

(i) that the number of items being delivered corresponds to that indicated on the delivery note; and

(ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner.

5.8 Any damages to the packaging and/or the product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note. Once the Courier’s document has been signed and no objection has been raised by you, you may not make any objection to the exterior characteristics of the delivered parcel.

5.9 Galleria Italia distributes products from various Italian companies. For this reason, in the case of a "multibrand" purchase example: a Midj product and 1 Marioni product, the shipments will be 2 (two) and will reach you at different times, because the products come directly from the production company.